Webinars & Videos

24 Hours of UX
Systemic Design & Systems Thinking

The ’24 Hours of UX’ is a grassroots initiative, bringing together small local UX groups in a full-day, non-stop UX extravaganza, with participants and speakers from all across the globe. In summer of 2021, we were one of the invited speakers, bringing the topic of Systemic Design to the attention of user experience designers everywhere.

2021: Design Odyssey
Exploring the Hero's Journey

Originating from Homer’s epic poetry, an odyssey is a journey in which a hero ventures forth from the ordinary world of the common day, into the realm of mystery and wonder. Design can also be viewed as an odyssey, wherein a designer dives into the sphere of complexity and uncertainty, assimilates insights, and surfaces with profound ways of responding to problematic situations. In this webinar, drawing insights from mythology and analytical psychology, we explored the archetypal hero’s journey as a rich source of inspiration for designers in their design odysseys. This webinar provides a timeless lens through which you can take a fresh look at design, and redefine your role as a designer.

Service Design Network New York Chapter Systemic Design as a Multi disciplinary Paradigm

Service Design Network’s New York Chapter is one of the most active local chapters of the service design discipline’s leading organization, and we were humbled by their invitation. Together with them, we explored the Systemic Design paradigm as an intersection between Systems Thinking, Depth Psychology and Mythology. We also examined how Systemic Design can turn designing into a holistic and dynamic undertaking that is a conduit for intuition, imagination and creativity, and dives deep into the human dimension to understand and transform mental models of users and the designers.

Exploring Systemic Design
A webinar in cooperation with the Service Design Show

In this webinar you will learn about the Systemic Design paradigm as an intersection between Systems Thinking, Depth Psychology and Mythology. We also examine how Systemic Design can turn designing into a holistic and dynamic undertaking that is a conduit for intuition, imagination and creativity, and dives deep into the human dimension to understand and transform mental models of users and the designers.

Service Design Show
with Arash Golnam & Marc Fonteijn 

The Service Design Show is a hallmark of the service design scene since over 5 years. In this episode, Design Dissolve’s very own Arash Golnam was the interview guest. Strap in for a conversation challenging established paradigms.

Applications of Systems Thinking
with Examples from Amazon

In this webinar, we talk about the applications of Systems Thinking. This time we combine Systems Thinking and a practical example, and look at how Systemic Service Design was applied at Amazon.com

Systems Thinking for Service Designers
The semantic space of Systems Thinking

Another webiner tailored specially for service practioners and service designers where Dr Arash Golnam discusses the semantic space of Systems Thinking; causal tracing; learning to design or design to learn; and service design education 2.0

Introduction to Systems Thinking
for Service Designers

Wholeness versus fragmentation, causal tracing,
and the By-Product Effect©

A journey into the wild world of Systems Thinking, tailored specially for Service Designers and Design-minded service professionals Dr Arash Golnam talks about wholeness versus fragmentation, causal tracing, and the By-Product Effect©